Outstanding Resources Terms and Conditions

Use of Website

By using the website Outstanding-resources.co.uk or using any of the services offered by Outstanding Resources, you agree to be bound by the terms of this agreement, which is a legal contract between you and Outstanding Resources that governs your use of the Outstanding-Resources.co.uk website and the services provided by Outstanding Resources in the form of teaching material.

The teaching material that is purchased from us may be used by the purchaser only for the preparation of lessons. You may not distribute or re-sell anything from the resources packs.

Outstanding Resources constantly update our materials and reserve the right to do so.

Outstanding Resources will deliver available Resource Pack unit materials marked on receipt of payment

Payment for online products

All prices for Materials within the Service are subject to change by Outstanding Resources at any time.

Purchasing Online

When you place an order to purchase from Outstanding Resources using our online ordering procedure (an “Online Order”), your payment details will be sent to our chosen merchant to complete your purchase.
Outstanding Resources do not store or hold your card information.
The merchant will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when the merchant sends an e-mail confirmation to you.
You agree that any submissions you make Online constitute your intent and agreement to be bound by the terms of this Agreement and to pay for such purchases.

“Bought Materials” are Materials that you have ordered and paid for and which you may download onto your own personal computer. You may print copies of bought Materials only for your own non-commercial use. You may not distribute or copy Materials to anyone else. You may not authorise, encourage or permit any Materials used or obtained by you to be reproduced, modified, displayed, performed, transferred, distributed, communicated to the public or otherwise made available or used by anyone else. You agree to advise Outstanding Resources promptly of any such unauthorised use(s).

Materials should be downloaded within 14 days of order confirmation and payment.  If for some reason this is not possible for you to do you must contact Outstanding Resources.

Copyrights, trademarks and copying materials

All Intellectual Property in the Site are owned or licensed by Outstanding Resources. Intellectual property includes but is not limited to patents, trademarks, copyright, database rights, design rights and rights in data and all rights of a similar nature throughout the world, whether or not registered or capable of registration (“Intellectual Property”). You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of the Site or the Materials without our express permission in writing.

Electronic communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights. Alteration of online ordering procedure and/or changes to these terms and conditions. We reserve the right to make changes to the Site, our policies and these terms and conditions at any time. You will be subject to our policies and terms and conditions in force at the time that you use the Site or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Our liability to you

Due to the nature of the Site and circumstances beyond our control, we do not warrant that the information provided by or on the Site is accurate or error free. Some information available through the Site may be identified as subject to a disclaimer. If you rely on that information, you do so subject to the disclaimer.
We will not be liable to you for any loss you suffer due to the Site being wholly or partly unavailable. For example as a result of technical breakdown, power failure or industrial action. We will not be responsible for any loss of or damage to your data, software, computer, telecommunications
or other equipment caused by you using the Site (including as a result of viruses or other website defects) unless such loss or damage is directly and solely caused by our negligence or deliberate default. To the extent permitted by law, Outstanding Resources hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Site, the Materials and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Payment terms for training and course bookings

All payments must be paid in full 30 working days before the date of the course.

By submitting a booking to us, by whatever means, you are acknowledging that you have received authorisation for this expenditure from the relevant person at your institution, therefore we reserve the right to pursue payment for your booking 7 days after it was taken.


Cancellation of Courses and Changes to Content Transferring Courses
A delegate may transfer without charge from one course to another by requesting such a transfer in writing to jane@outstanding-resources.co.uk, if more than 30 days notice is given prior to the original course date.  Transfers that are less than 30 days before the course date will incur an administration charge of £75.00

Outstanding Resources courses are constantly updated and improved and we reserve the right to alter any of the courses’ content without prior notice. Outstanding Resources will make every effort to provide the services as specified, but, if for any reason beyond its control it fails to do so, Outstanding Resources will not be liable for any resulting loss or damage. In such circumstances, delegates will be offered an alternative date or a credit note.
You will be given a full refund if you cancel 30 days before the training event, after this you are liable for full payment.

Cancellations made less than 30 days prior to the course date will be charged at the full course fee per person.

Any non-attendance is subject to the full cost of the course.